Job position 1- Client Care Assistant
Required qualification and experience
Education:Junior Nurse qualification
Experience:No experience required
Skills, Attitudes, and Attributes:
Courteous and patient
Strong commitment to the goals and ideals of the organization, MSI, and MSIE regulations
Strong desire and commitment to helping clients
Excellent communication skills and Outstanding interpersonal abilities
Ability to apply professional approaches to safety-related issues
Creativity, commercial awareness and multi-tasking skills
Team player with a customer-oriented approach
Capacity to care for clients and learn from seniors
Required number: – Four (04)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice stance
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job
Key accountability and ownership
Assists clients in registration and triage services.
Guides clients to examination rooms, delivery rooms, Pharmacy, laboratory unit, etc.
Provides support to clients using lifts and wheelchairs.
Presents as chaperone during medical examinations or procedures to provide comfort and protection for the patient.
Facilitates client queues at registration, triage, examination, pharmacy, laboratory ultrasound service, etc.
Maintains privacy and confidentiality of all of clients during service.
Performs related duties as required by the OPD Head.
Nursing Assistance:
Performs nursing interventions such as taking Assists in taking blood pressure, temperature, and pulse of pregnant women, applying aseptic techniques, ensuring infection control, monitoring nutritional intake, and conducting specimen collection.
Assists nurses and other providers in administering medication and observing/documenting therapeutic effects.
Ensures the maintenance of high-level standards and applies universal precautions to prevent infection (e.g. HIV/AIDS) from blood or other body fluids of patients
Assists in emergency treatment of pregnant women to manage symptoms like bleeding, vomiting, and nausea.
Instrument and Supply Management:
Assists in preparing surgical instruments, sets, and medical supplies required for operations.
Supports doctors during medical procedures
Cleans and sterilizes the operating room and instruments.
Accompanies patients on outside recreational activities.
Transports patients by wheelchair or stretcher for treatment or surgery.
Carries messages, reports, requisitions, and specimens between departments.
Makes beds, examination coaches and maintains patients’ rooms.
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Please note that we ONLY consider those who filled in the application form and send us back. We regret to inform that we do not accept CV at this stage.
Job position 2- Customer Relationship Specialis
Required qualification and experience
Education:BSc/MSc in a relevant field (e.g., Health Service Management and Administration, Marketing, Nursing, or a related field). A clinical background with additional training or experience in customer care and relationship management is highly preferred.
Experience:
Minimum of 4 years of experience in a customer service or client care role, with a preference for those who have worked in a healthcare or clinical setting.
Experience in relationship management and client interaction, particularly within a healthcare context, is essential.’
Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Empathy, patience, and a client-centered approach.
Proficiency in using computer systems and software related to client management.
Ability to handle confidential and sensitive information with discretion.
Basic knowledge of maternal and child health services is an asset.
Key accountability and ownership
Client Interaction and Support:
Welcome and greet clients warmly upon arrival, ensuring a positive first impression.
Provide detailed and accurate information regarding the center’s services, procedures, and policies.
Assist clients with appointment scheduling, follow-up calls, and reminders.
Address client inquiries, concerns, and feedback promptly and effectively, ensuring high levels of satisfaction.
Hospitality Management:
Ensure that all clients, both IPD and OPD, receive high-quality hospitality services.
Monitor and enhance the comfort and convenience of clients during their visits.
Coordinate with medical and administrative staff to ensure seamless service delivery and a comfortable environment for clients.
Client Feedback Management:
Implement a robust client feedback system to gather insights and opinions from clients.
Regularly review and analyze feedback to identify areas for improvement.
Communicate feedback and suggested improvements to the Specialty Center Manager and relevant staff.
Follow up with clients to address any unresolved issues and ensure ongoing satisfaction.
Service Coordination:
Act as a liaison between clients and healthcare providers to ensure clear and effective communication.
Coordinate with medical and administrative staff to ensure timely and efficient care delivery.
Ensure all client documentation, including consent forms and medical records, are accurately maintained and updated.
Customer Service Excellence:
Implement and uphold high standards of customer service and care throughout the client journey.
Manage and resolve client complaints and issues with empathy and professionalism.
Conduct regular follow-up calls to gather feedback and ensure ongoing client satisfaction.
Administrative Duties:
Maintain a clean, organized, and welcoming reception area and entire the facility.
Manage and safeguard client files, ensuring confidentiality and compliance with data protection regulations.
Prepare and distribute client care reports and metrics to the Specialty Center Manager.
Quality Improvement:
Identify and propose areas for improvement in client care processes and service delivery.
Participate in continuous training and professional development activities.
Assist in the development and implementation of client care policies and procedures to enhance service quality.
Health Education and Advocacy:
Provide clients with relevant health education materials and resources.
Advocate for clients’ needs and preferences in interactions with healthcare providers.
Support health promotion initiatives and programs within the center.
Team Collaboration:
Work collaboratively with the entire center team to achieve common goals and enhance client care.
Participate in team meetings and contribute to discussions on improving client services.
Support colleagues in their roles when necessary to ensure seamless service delivery.
Required number: – One (01)
Duty Station: Addis Ababa
Type of Employment: Permanent
Prochoice
Required Skills
Oral and written communication
How To apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 3 -Clinical Officer-Pediatrics’ Services
Required qualification and experience
Education:MD-General Practitioner/BSs degree as Health Officer or BSc in paediatrics nursing
Minimum 2 years of experiences in provision of clinical Services, an experience on paediatrics service Provision is highly preferred.
Excellent verbal and written communication skills, with the ability to convey complex medical information clearly to patients and families.
Conscious of government, MSI and MSIE regulations
Awareness of concepts and strategies of quality care
Respectful of diverse cultural practices and family dynamics.
Proficient in diagnosing and treating a wide range of pediatric conditions.
Strong commitment to providing empathetic and patient-centered care.
Ability to assess situations quickly and make informed clinical decisionsHigh level of accuracy in clinical documentation and adherence to treatment protocols.
Ability to work effectively within a multidisciplinary team.
Required number: – One (01)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-Choice
Required Skills
Oral and written communication
How To Apply
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 4- Laboratory Technician/Storekeeper
Required qualification and experience
Education:Diploma as lab technicia
Two years’ experience
Strong understanding of laboratory techniques and equipment maintenance.
Meticulous in performing tests and managing inventory to ensure accuracy and reliability.
Ability to maintain an orderly laboratory and storeroom environment.
Effective verbal and written communication skills for reporting results and coordinating with staff.
Ability to troubleshoot equipment issues and resolve inventory discrepancies.
Collaborative approach to working with laboratory staff and other departments.
Flexibility to handle multiple tasks and adapt to changing priorities.
Commitment to maintaining a safe and compliant laboratory environment. Good recording practice
Required number: – One (02)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 5- Marketing Officer-Maternity Service
Required qualification and experience
Education:BSc/BA in marketing, business administration, communication, or relevant fie
•Minimum 5 years of direct experience in the relevant sector/field.
Proven experience as marketing officer or similar role
Solid knowledge of marketing techniques and principles
Good understanding of market research techniques, statistical and data analysis methods
Excellent knowledge of MS Office and marketing software
Thorough understanding of social media and web analytics
Excellent organizational and multi-tasking skills
Outstanding communication and interpersonal abilities
Creativity and commercial awareness
A team player with a customer-oriented approach
Required number: – One (01)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-Choice
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 6- Medical Radiologic Technologist
Required qualification and experience
Education:BSc/M.Sc. Degree in Medical Radiologic Technology from a recognized College/ University
Two years of experience as Medical Radiologic Technologis
In-depth knowledge of radiologic procedures and the ability to operate and maintain advanced imaging equipment.
Meticulous in performing and reviewing radiologic procedures to ensure accurate diagnostic results.
Strong commitment to providing compassionate and respectful care to all patients.
Excellent verbal and written communication skills, with the ability to explain procedures and results to patients and colleagues clearly.
Strong organizational and time-management skills to efficiently handle multiple tasks and prioritize effectively.
Ability to work collaboratively with a multidisciplinary team, contributing to a supportive and productive work environment.
Eagerness to stay updated with advancements in radiologic technology and practices, and a proactive approach to professional development.
Ability to troubleshoot technical issues and implement effective solutions promptly.
Adherence to ethical standards and regulatory requirements, ensuring the highest level of professional conduct. Excellent organizational and multi-tasking abilities
Creativity and commercial awareness
Team player with a customer-oriented approach
Required number: – One (01)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice
Required Skills
Oral and written communication
Teamwork
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days
Job position 7- Midwife Nurse
Required qualification and experience
Education:Education
BSc/Diploma in Midwifery
Experience
Four years with Diploma in Midwifery. Two years of experience need for BSc
Skills, Attitudes, Attributes
Proficient in midwifery techniques and procedures, including normal deliveries and emergency interventions.
Excellent verbal and written communication skills, with the ability to educate and counsel clients effectively.
Strong commitment to providing compassionate care to mothers and infants.
Ability to quickly identify and respond to complications during pregnancy, labor, and postnatal care.
Strong ability to manage multiple tasks and prioritize care effectively.
Collaborative approach to working with healthcare professionals and support staff.
Meticulous in record-keeping and adherence to protocols and standards.
Respectful and understanding of diverse cultural practices related to childbirth and maternal care.
Required number: – Nine (09)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro choice
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 8- Neonatal Nurse
Required qualification and experience
Education:
BSc or Diploma/Level IV in Neonatal Nursing
2 years forBSc or 4 Diploma in neonatal Nursing
Proficient in neonatal nursing procedures, including resuscitation, ventilation, and intensive care.
Excellent communication skills, with the ability to effectively educate and support families.
Strong commitment to providing compassionate and empathetic care to neonates and their families.
Ability to quickly assess situations and make informed decisions in high-pressure environments.
Meticulous in documentation and adherence to care protocols.
Strong ability to work collaboratively with a multidisciplinary healthcare team.
Flexible and able to adapt to changing patient needs and clinical environments.
Respectful and understanding of diverse cultural practices and family dynamics.
Required number: – Three (03)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 9- Nurse
Required qualification and experience
Education:BSc/Diploma in Nursing
Two/Four Years’ experience as junior nurse
Good Communication and Interpersonal skills
Conscious of Government, MSI and MSIE regulations
Ability to make logical and timely decisions
Counselling skill
Awareness of concepts and strategies of quality care
Required number: – Eight (08)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice
Required Skills
Oral and written communication
How To Apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
Job position 10 – Receptionist Cashier
Required qualification and experience
Education:BA/Diploma in Accounting or Secretarial Science and Office Management
Two Years of relevant experience in Reception/Casher or related position
Good Language proficiency of Local Language and spoken English.
The ideal candidate will be professional, well presented, and enthusiastic.
Organized and able to multi-task candidate with good phone communication, and computer skills.
Good interpersonal Skill.
Knowledge of Family Planning and Reproductive Health is Advantage
Required number: – Two (02)
Duty Station: Addis Ababa
Type of Employment: Permanent
Pro-choice
Required Skills
Oral and written communication
How To apply
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.
