Job Opening at Avenir Technologies PLC (ChipChip)
Position: Customer Service Representative
Location: Addis Ababa
Salary: Net 5000 ETB, with an additional Net 1000 ETB upon achieving targets
Qualifications
- Minimum of 2 years’ experience in managing customer inquiries within a call center environment
- Strong communication skills and the ability to handle a high volume of customer interactions
- Proficiency in using CRM systems and other customer service tools
- Ability to manage multiple tasks effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- A team player focused on delivering exceptional customer service
Responsibilities
- Call Center Management
- Customer Interaction
- Order Management
- Issue Escalation
- Record Maintenance
- Team Collaboration
- Continuous Learning
- Performance Targets
How to Apply
Join our team and be part of an exciting startup journey as we revolutionize the e-commerce and delivery industry! Training will be provided to support your growth and development in the role.
Interested and qualified applicants can apply here- ttps://forms.gle/2PzFfgETPbdbXaJB6
Deadline: September 12, 2024
