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Sales and Customer Service Specialist

Job Description :

Drongo Technology is seeking a young and dedicated Sales and Customer Service Specialist to join our team. In this role, you will play a vital part in driving sales and ensuring our customers receive the highest level of service and support.

Deadline: August 7/2024

Job Requirements:

  • Bachelor’s degree in Marketing, Computer Science, Business Administration, or a related field.
  • 0-2 years of experience in related field of study.
  • Proven experience in sales and customer service roles, preferably in the technology sector.
  • Strong communication and interpersonal skills to effectively interact with customers and internal teams.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong organizational and time-management skills to handle multiple tasks and priorities.

Duties and Responsibilities:

  • Develop and execute sales strategies to achieve company sales targets and revenue goals.
  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Maintain and develop relationships with existing and potential customers through various communication channels, including phone, email, and in-person meetings.
  • Collaborate with internal teams, including marketing and product development, to ensure customer needs are met and feedback is incorporated into product improvements.
  • Conduct product demonstrations and presentations to potential customers to showcase the benefits and features of our solutions.
  • Keep accurate records of customer interactions, sales activities, and follow-up actions in our CRM system.
  • Stay up-to-date with industry trends, competitor products, and market conditions to provide valuable insights and recommendations.
How to Apply:
  • Submit your application via email: anwar@drongo.vip
  • This is an exciting opportunity to join a dynamic and growing team in a fast-paced industry. We offer competitive compensation, a comprehensive benefits package, and opportunities for professional growth and development. If you are a passionate and talented Sales and Customer Service Specialist with a desire to help customers succeed.

Addis Ababa

Sales and Customer Service Specialist

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