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Compliant Help Desk Facilitator

Job Description :

Hiring Company: World Vision

Work Place: East Amhara

Job Requirement:

  • BA/BSc Degree in Agric. Econ, Disaster Management, Rural Development, and Economics &Dev’s. Studies and any other related field of studies
  • Minimum of 1 years of experience in relief and/or any emergency response program interventions implementation 
  • Experience in integrated project design, implementation and monitoring.
  • Familiarity with major donor programs- WFP and USAID.
  • Highly developed interpersonal and communication skill including influencing and negotiation.
  • Good level of computer literacy (word, excel, power point and outlook).

Duties and Responsibilities:

  • Facilitate the planning and implementation of all WFP activities in line with CFM minimum standards by closely working with program team, commodity staff and stakeholders at woreda level.
  • Ensure the complaints are identified, received and respond as per the minimum CFM.
  • Lead and facilitate the establishment of CFM platforms, awareness creation for project participants on their entitlement, targeting criteria, where and When distribution is takes place etc.
  • Recommend functional and practical CFM solutions and processes based on key stakeholder responses and interactions.
  • Maintain a strong and smooth relationship with woreda and Kebele /Center level major stakeholders in planning and implementing the program as per minimum standards
  • Ensure the establishment of proper Feedback mechanism platforms at FDP level
  • Lead and capacitate the community help desk (CHD committee in pre, during post distribution
  • Create awareness for project primary participants on over all Food Assistance, role and responsibilities of each actor in the whole process of the assistance
  • Compile and report using available (digital and paper based) finding reports as per the reporting timeline
  • Maintain a strong and smooth relationship with woreda and Kebele /Center level major stakeholders in planning and implementing the program
  • Maintain and demonstrate a decent and respectful manner in serving the target community and in interacting with the society in general.

How to Apply:

Apply on https://worldvision.wd1.myworkdayjobs.com/WorldVisionInternational/job/Eastern-Amhara-Ethiopia/Compliant-Help-Desk-Facilitator_JR34126

Local Applicants Only!

East Amhara

Compliant Help Desk Facilitator

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